IT Sourcing Advisory
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IT sourcing strategy and model design (insourcing, managed service, agile co-sourcing, eco-system multi-sourcing, …)
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Sourcing business case and roadmap
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Target operating model design
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Vendor landscape and strategy
Selection, contracting and transition
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Selection - RFI / RFP process or sole source contracting
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Fast-track your RFP process to close within 2-3 months with our standard contract and SOW templates
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Contracting & negotiation
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Transition project leadership and quality assurance
360° Health Check
Our 360° health check is a comprehensive assessment of Service Provider Performance and Client Maturity on IT Sourcing. We capture information through an online survey and series of interviews. We use our Collaboration Scorecard to measure performance on Service Delivery, Account Leadership, Governance and Innovation/ Transformation. We set a baseline, come up with recommendations and help you put together an improvement plan to bring your collaboration to the next level.
Augmented Partnership
S-Square will be besides you during contract execution - helping both parties to get to best in class governance and performance. We participate in the monthly/quarterly meetings, coaching both parties to strengthen the Service Performance Management and Contract Management routines. We use our 360°Collaboration Scorecard as a Benchmark and conduct an annual health check to come with improvement recommendations. We put skin in the game - our fees are tied to your satisfaction.
Contract Alignment
We often see that organizations and service providers have contracts that are not fit for purpose. Our Contract Alignment offering assesses your contracts for suitability to your requirements. We compare contracts to the ground reality. An effective contract requires all elements to be in sync – sourcing strategy and objectives, service scope, metrics and reporting, commercial construct, etc. We come up with recommendations on contract reshaping / contract execution.